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Frequently asked questions
artterra is an arts ecosystem dedicated to uplifting artists is Canada and worldwide. In our online gallery, we showcase a curated selection of work by some of the most unique and talented emerging and up-and-coming Canadian artists. All artwork in our gallery has been curated for interior design purposes.
We also have an artist community where we provide free challenges and education on the business side of being an artist.
Whether you're looking for a local artist in your city, or someone who lives across the country, artterra has got you covered! We offer an online gallery where you can see all of our incredible artists' work on one convenient website, saving you time and effort hunting down artwork that would fit your interior design project.
Our mission is twofold: to support artists early on in their careers to get known and grow, AND for art lovers to have an easy, fun way for finding amazing art and handmade products, while supporting these artists' careers.
artterra makes the purchasing process simple and enjoyable for art collectors by offering free shipping to anywhere in Canada with purchases over $150, and we ship anywhere in Canada or the United States. We work with a shipping company that delivers the work safely and quickly right to your door, with tracking and updates.
We value sustainability and keeping a low carbon footprint, so once you purchase artwork, it is shipped directly from the artist to you. This means that the artwork we sell is shipped way less than traditional retail models, that often ship items numerous times before reaching the buyer.
We offer returns on items within 7 days of delivery; if the item arrives damaged we will pay for return shipping. If the item just doesn’t fit into your space, we offer a full refund once the work is safely shipped back to the artist.
Shipping glass is always a risk, so some of our artists whose work is on paper sell their work unframed. It also costs less to ship work unframed. This allows the buyer to frame the work in a way that best suits their space, as you can customize the frame and mat sizing, and colour and material of the frame. If you have questions about how or where to frame artwork, send us a message!
Standard delivery usually takes around 10 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.
If your order hasn't arrived after three weeks, please contact us and we will look into the details.
Yes! We offer Interior Designers discounts and incentives for purchasing work from our ever-evolving roster of Canadian artists. You can learn more about that here.